How the rollover investment scam works

ASIC’s scam alert says people are cold called or emailed and asked to transfer funds from an existing super account to a new SMSF. The balances are instead sent to bank accounts controlled by scammers.

The ATO adds that the scammers pretend to be financial advisers, encourage people to move their super into a new SMSF or investment product, and impersonate well-known Australian companies. Investors are often promised high returns of 8% to 20% (or more) per annum.

Remember

  • The contact is a cold call or an email.
  • The pitch is a new SMSF and a high return.
  • The money ends up in an account the scammers control.
Facts and sources for this part
  • ASIC’s scam alert says people are cold called or emailed and asked to transfer funds from an existing super account to a new SMSF, and the balances are instead sent to bank accounts controlled by scammers. [S9]
  • Investors in these scams are often promised high returns of 8% to 20% (or more) per annum. [S9]
  • The ATO says scammers pretend to be financial advisers, encourage people to transfer their super into a new SMSF or investment product, and impersonate well-known Australian companies. [S14]

Why it can look genuine

The scammers use company names, email addresses and websites similar to real Australian companies that hold a financial services licence. They also use a legitimate company so the SMSF is properly set up.

That detail matters to an auditor. A fund can have a correct trust deed, a registered ABN and a bank account in the member’s name, and still be a vehicle for the theft. Paperwork that is in order does not tell you who controls the money.

Remember

  • Look-alike names, addresses and websites.
  • A properly established fund can still be a scam’s vehicle.
  • Correct paperwork is not proof of control by the member.
Facts and sources for this part
  • The scammers use company names, email addresses and websites similar to real Australian companies that hold a financial services licence, and use a legitimate company so the SMSF is properly set up. [S9]

What they do with the victim’s documents

The scammers use the identification documents the victim provided to set up the SMSF, with the bank account, in an account fully controlled by the scammers. The victim may not even realise they are a member until the money is gone.

Our advice: when you meet a new fund, ask how the trustee was introduced to it and who set up the bank account. A trustee who cannot say, or who says “the adviser handled it all”, is telling you something.

Remember

  • The victim’s own ID is used to build the fund.
  • The bank account may be controlled by someone else.
  • Ask how the fund was set up and who holds the bank login.
Facts and sources for this part
  • They use the identification documents the victim provided to set up the SMSF and its bank account in an account fully controlled by the scammers. [S9]

Red flags to teach trustees

ASIC lists the website disappearing, speaking to different people who have the same voice, and changing email addresses and contact details among the red flags. It advises people to always verify who they are dealing with before handing over ID, personal details or money.

Our advice: give your trustees a one-page version. Never give your licence or tax file number to someone who rang you. Look up any adviser yourself on the Moneysmart financial advisers register. Ring your super fund on the number on its website before approving a rollover.

Remember

  • Disappearing websites and changing contact details are red flags.
  • Verify before handing over ID, details or money.
  • Look up advisers yourself; ring your own fund.
Facts and sources for this part
  • ASIC lists the website disappearing, speaking to different people who have the same voice, and changing email addresses and contact details among the red flags. [S9]
  • ASIC advises people to always verify who they are dealing with before handing over ID, personal details or money. [S9]

Scenario: a brand-new fund with a lot of money in it

You are asked to audit Harbour Ridge Super Fund, set up four months ago. The sole member, Ray, tells you an adviser at “Pinnacle Wealth Partners” did everything and that most of the money has been invested in a company you have never heard of. The adviser’s email domain is pinnaclewealth-partners.example, and Ray cannot find the adviser’s phone number.

Slow down before you sign. Ask for the rollover paperwork, find out who controls the fund’s bank account, and ask to speak to the adviser through a number you find yourself. Keep notes of what you were told and what you saw.

Red flags: a new fund funded by a rollover, an investment the trustee cannot explain, a missing adviser, and a trustee who has handed over the banking details.

Remember

  • A new fund with a big rollover and an unexplained investment needs extra care.
  • Find out who controls the bank login.
  • Escalate before you sign if the trustee cannot explain.
Facts and sources for this part
  • ASIC’s scam alert says people are cold called or emailed and asked to transfer funds from an existing super account to a new SMSF, and the balances are instead sent to bank accounts controlled by scammers. [S9]
  • The scammers use company names, email addresses and websites similar to real Australian companies that hold a financial services licence, and use a legitimate company so the SMSF is properly set up. [S9]
  • They use the identification documents the victim provided to set up the SMSF and its bank account in an account fully controlled by the scammers. [S9]

Check what you have learned

Three questions from the test, each explained. Tap an answer.

Question 1 of 3

Where does the money go in these scams?

Show the answer

Right answer: B, To bank accounts controlled by the scammers. The super balances are instead transferred to bank accounts controlled by scammers. [S9]

Question 2 of 3

What do the scammers use the victim’s identification documents for?

Show the answer

Right answer: B, To set up the SMSF and an account that the scammers control. They use the identification documents provided to set up the SMSF in an account fully controlled by the scammers. [S9]

Question 3 of 3

A new trustee says an “adviser” handled everything and cannot be reached. What is the best first step?

Show the answer

Right answer: D, Find out who holds the bank login, and try to reach the adviser by a number you find yourself. The scammers use the victim’s identification documents to set up the fund and an account they control, so find out who controls the bank account. [S9]