A faulty washing machine
Practise interpreting a store manager and a customer between English and Filipino: 11 segments, about 280 English words. Read each segment, say your interpretation aloud, then open the model.
Scene. A Filipino-speaking customer returns to an appliance store about a washing machine that stopped working.
Original Filipino practice, written with AI. The real CCL is audio, so pair this with listening practice. Scenes are made up: names, prices and rules in them are for practice, not advice.
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1Store managerEnglish
Good morning. My colleague said you have a problem with a washing machine you bought from us. When did you buy it, and what's happening with it?
Model interpretation into Filipino
Magandang umaga po. Sabi ng kasamahan ko, may problema raw kayo sa washing machine na binili ninyo sa amin. Kailan po ninyo ito binili, at ano po ang nangyayari?
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2CustomerFilipino
Binili ko po ito noong Hunyo, mga apat na buwan pa lang. Noong isang linggo, bigla na lang tumigil sa gitna ng paglalaba at hindi na umiikot. Puno pa ng tubig.
Model interpretation into English
I bought it in June, only about four months ago. Last week it suddenly stopped in the middle of a wash and won't spin any more. It was still full of water.
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3Store managerEnglish
I'm sorry about that. Do you have the receipt or a bank statement showing the purchase? Then I can check whether it's covered by the manufacturer's warranty.
Model interpretation into Filipino
Pasensya na po sa abala. Mayroon po ba kayong resibo o bank statement na nagpapakita ng pagbili? Para matingnan ko kung sakop ito ng warranty ng manufacturer.
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4CustomerFilipino
Nasa cellphone ko po ang resibo, ipapakita ko. Ayoko na pong ipaayos. Puwede bang palitan na lang ninyo ng bago o i-refund ang pera ko?
Model interpretation into English
The receipt is on my phone, I'll show you. I don't want it repaired. Can you just replace it with a new one or refund my money?
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5Store managerEnglish
Thank you. Normally we'd send a technician first to find the fault. If it's a major fault, you choose a replacement or a refund. If it's minor, we'll repair it.
Model interpretation into Filipino
Salamat po. Karaniwan, nagpapadala muna kami ng technician para alamin ang sira. Kung malaking sira ito, kayo ang pipili kung papalitan o ire-refund. Kung maliit na sira lang, aayusin namin ito.
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6CustomerFilipino
Gaano po katagal bago dumating ang technician? Lima kami sa bahay, may dalawang maliliit na anak. Araw-araw kaming naglalaba.
Model interpretation into English
How long until the technician comes? There are five of us at home, with two little kids. We do washing every day.
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7Store managerEnglish
I understand that's hard. The earliest booking is next Tuesday. If they can't fix it on the first visit, I'll arrange a replacement from our stock straight away.
Model interpretation into Filipino
Naiintindihan ko pong mahirap iyan. Ang pinakamaagang booking ay sa susunod na Martes. Kung hindi nila ito maayos sa unang punta, aayusin ko agad na mapalitan ito mula sa aming stock.
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8CustomerFilipino
Paano po ang paglalaba namin hanggang Martes? Nagpupunta na kami sa laundromat, at labinlimang dolyar ang nagagastos namin bawat punta.
Model interpretation into English
What about our washing until Tuesday? We've been going to the laundromat, and we spend fifteen dollars each time.
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9Store managerEnglish
Keep the laundromat receipts. If the technician confirms a fault, I'll reimburse those costs. I'll write that on your job sheet now so it's on record.
Model interpretation into Filipino
Itago po ninyo ang mga resibo sa laundromat. Kapag kinumpirma ng technician na may sira, ibabalik ko ang mga gastos na iyon. Isusulat ko na po iyan ngayon sa inyong job sheet para nakatala.
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10CustomerFilipino
Salamat po, malaking tulong iyan. Kailangan bang nasa bahay ako sa Martes? May trabaho ako hanggang alas-tres ng hapon.
Model interpretation into English
Thank you, that's a big help. Do I need to be home on Tuesday? I work until three in the afternoon.
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11Store managerEnglish
Someone over eighteen needs to be there. I'll book the afternoon slot, between three and six. The technician will call you thirty minutes before arriving.
Model interpretation into Filipino
Kailangang may tao po sa bahay na lampas labing-walong taong gulang. Ibu-book ko ang oras sa hapon, mula alas-tres hanggang alas-sais. Tatawagan kayo ng technician tatlumpung minuto bago siya dumating.