Course sources and how we build it.
Every fact with a number or a rule comes from a public document we have stored with its date and digital fingerprint. The test questions are our own.
How we build the course
- We read the originals: the pages and guidance of the Mortgage and Finance Association of Australia, the Australian Securities and Investments Commission, AUSTRAC, the Australian Cyber Security Centre and the Australian Government’s identity verification services, not other people’s summaries.
- We keep a copy of each document, with the date and its SHA-256 fingerprint, so we can show what it said.
- Every fact carries a word-for-word phrase. An automatic check confirms the phrase is in the stored copy; if it is not, the site is not published.
- The questions are ours. We do not copy questions from any exam or course. The scam examples use invented names and web addresses.
- Reading times are counted from the real text of each lesson, at 200 words a minute.
- Written with AI, checked against the sources: we draft with AI from the sources above, and every fact passes the word-for-word check. If you spot a mistake, email hello@aptiaskills.com and we will fix it.
How the 2 hours are counted
The hours come from the content, not from how long you take. Reading is 58 minutes (11,769 words at 200 words a minute, rounded down). The 39 review questions and 25 test questions in one sitting count 1 minute each (64 minutes). The total is 122 minutes, rounded down to the half hour. Reading is about 48% of that total.
The certificate also prints the study time your own browser measured. These are our figures, not the MFAA’s: you decide how to record the activity, using the rules below.
What the MFAA says about CPD, and what this course is
We are a private training provider, not a public body. This course is free to study, with an optional certificate of completion. We cannot promise that any activity counts for your CPD: the MFAA leaves relevance to you, and ASIC leaves training to your licensee.
- The MFAA invites providers to apply for CPD allocation, so that members who take part earn recognised CPD hours. [S1]
- ASIC generally expects a credit licensee to decide what initial and ongoing training its representatives need, and to build it into its recruitment and training systems. [S3]
- As a general rule, the MFAA says you earn 1 CPD hour for each hour of activity you complete. [S1]
- The MFAA says CPD must be relevant to the mortgage and finance industry, your role and your career goals. Webinars, workshops and online courses are listed among the activities that qualify. [S1]
- RG 206 lists completion of online tutorials or quizzes on recent regulatory, technical or professional developments in the industry as an activity that may count towards CPD. [S6]
- ASIC says its list of CPD activities is not exclusive, but it generally does not regard private study as adequate unless it involves audio or visual material specifically designed for the purpose. [S6]
What each lesson draws on
This table is part of the training record that comes with each certificate.
| Lesson | Reading | Sources from |
|---|---|---|
| 1. What your CPD rules ask, and where this course fits | 4 min | ASIC, MFAA |
| 2. Settlement money: payment redirection on a broker’s file | 4 min | ACSC |
| 3. Doctored payslips, statements and employer letters | 4 min | ASIC, AUSTRAC |
| 4. Identity checks and impersonation of clients and brokers | 4 min | ACSC, AUSTRAC, IDMatch |
| 5. Patterns across files, and what happens to brokers who miss them | 3 min | ASIC, AUSTRAC |
| 6. Four files to practise on | 4 min | ACSC, ASIC, AUSTRAC |
| 7. Payment redirection and business email compromise | 6 min | ACCC, ACSC, FBI Internet Crime Compl, INCIBE, Scamwatch |
| 8. AI-written phishing and impersonation by email, SMS and chat | 7 min | ACCC, ACSC, Banco de la Nación del P, Europol, FBI Internet Crime Compl, Scamwatch, US Federal Trade Commiss |
| 9. Verification habits that stop most of these scams | 6 min | ACSC, Comisión Federal de Come, FBI Internet Crime Compl, INCIBE, Scamwatch, US Federal Trade Commiss |
| 10. Account takeover, passwords and MFA fatigue | 6 min | ACSC, FBI Internet Crime Compl, Scamwatch, US Cybersecurity and Inf |
| 11. Synthetic identities and fake documents | 6 min | Europol, Europol Innovation Lab, FBI Internet Crime Compl, INCIBE, Ministerio Público Fisca, Ministerio de Justicia y, Scamwatch, US Treasury |
| 12. Voice clones and deepfake video calls: an emerging risk | 7 min | ACSC, Europol Innovation Lab, FBI Internet Crime Compl, INCIBE, Ministerio de Justicia y, Scamwatch, US Federal Trade Commiss, US Treasury |
| 13. When it happens: the first hour | 5 min | ACSC, Banco de la Nación del P, FBI Internet Crime Compl, INCIBE, Scamwatch |
Sources
Checked on 2026-11-02. Names of public bodies appear here only as plain text, to say where a fact comes from.
- [S1] Continuing Professional Development (CPD). Mortgage and Finance Association of Australia (MFAA). Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
9f8c9509c050e1aa…
https://www.mfaa.com.au/resources/cpd - [S3] RG 206 Credit licensing: Competence and training (ASIC page). Australian Securities and Investments Commission (ASIC). Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
7dc62a81089d9a43…
https://www.asic.gov.au/regulatory-resources/find-a-document/regulatory-guides/rg-206-credit-licensing-competence-and-training - [S4] Credit representatives. Australian Securities and Investments Commission (ASIC). Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
45253f5fea0e1e07…
https://www.asic.gov.au/for-finance-professionals/credit-licensees/credit-representatives - [S5] MFAA FAQs. Mortgage and Finance Association of Australia (MFAA). Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
0e97e94c75598e64…
https://www.mfaa.com.au/faqs - [S6] Regulatory Guide 206 Credit licensing: Competence and training (issued 1 April 2020). Australian Securities and Investments Commission (ASIC). Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
4193f80c963cc42e…
https://download.asic.gov.au/media/gmcnpijx/rg206-published-1-april-2020-20221025.pdf - [S7] Fintel Alliance uncovers coordinated mortgage fraud across major lenders. AUSTRAC. Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
cc9fcd26ecf7d788…
https://www.austrac.gov.au/news-and-media/news/fintel-alliance-uncovers-coordinated-mortgage-fraud-across-major-lenders - [S8] Major mortgage fraud risks uncovered. AUSTRAC. Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
35d1fd27e52e6c7a…
https://www.austrac.gov.au/news-and-media/article/major-mortgage-fraud-risks-uncovered - [S9] 22-185MR ASIC permanently bans Adelaide mortgage broker and cancels company’s credit licence. Australian Securities and Investments Commission (ASIC). Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
2fe9bdad96e3ffc0…
https://www.asic.gov.au/about-asic/news-centre/find-a-media-release/2022-releases/22-185mr-asic-permanently-bans-adelaide-mortgage-broker-and-cancels-company-s-credit-licence - [S10] 18-118MR Former Sydney mortgage brokers permanently banned for loan fraud. Australian Securities and Investments Commission (ASIC). Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
b8055e259a848060…
https://www.asic.gov.au/about-asic/news-centre/find-a-media-release/2018-releases/18-118mr-former-sydney-mortgage-brokers-permanently-banned-for-loan-fraud - [S11] Property-related business email compromise scams rising in Australia. Australian Signals Directorate, Australian Cyber Security Centre (cyber.gov.au). Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
52bd34c785504904…
https://www.cyber.gov.au/about-us/alerts/property-related-business-email-compromise-scams-rising-australia - [S12] Identity verification services (Document Verification Service and Face Verification Service). Australian Government identity verification services (idmatch.gov.au). Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
4e8ac6a387c25848…
https://www.idmatch.gov.au/ - [S13] Money laundering and terrorism financing risk assessment: non-bank lenders and financiers (2021). AUSTRAC. Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
51876bbabd801d10…
https://www.austrac.gov.au/sites/default/files/2021-06/AUSTRAC_RiskAssessment2021_NonBankLenders.pdf - [S90] Repair, replace, refund, cancel. Australian Competition and Consumer Commission (ACCC). Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
dcb5be4167fc189e…
https://www.accc.gov.au/consumers/problem-with-a-product-or-service-you-bought/repair-replace-refund-cancel - [S91] Small business and the Privacy Act. Office of the Australian Information Commissioner (OAIC). Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
67f60c5d8f044044…
https://www.oaic.gov.au/privacy/privacy-guidance-for-organisations-and-government-agencies/organisations/small-business - [KS1] Targeting scams: report of the National Anti-Scam Centre on scams data and activity 2025 (March 2026). National Anti-Scam Centre, Australian Competition and Consumer Commission. Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
9d21086dedca93f0…
https://www.scamwatch.gov.au/system/files/targeting-scams-report-2025.pdf - [KS2] Phishing scams. Scamwatch (Australian Competition and Consumer Commission). Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
fd34428361dd1f71…
https://www.scamwatch.gov.au/types-of-scams/phishing - [KS3] Account or identity takeover scams. Scamwatch (Australian Competition and Consumer Commission). Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
ce0bdeb5f2e0d31b…
https://www.scamwatch.gov.au/types-of-scams/remote-access-scams - [KS4] Protect your small business from invoice email scams (16 Aug 2016). Scamwatch (Australian Competition and Consumer Commission). Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
52ed3a5a4ee2b19a…
https://www.scamwatch.gov.au/about-us/news-and-alerts/protect-your-small-business-from-invoice-email-scams - [KS6] False billing: John updated supplier details and it ended up costing thousands. Scamwatch (Australian Competition and Consumer Commission). Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
8690814edb65f0a1…
https://www.scamwatch.gov.au/stop-check-protect/real-life-stories/false-billing-john-updated-supplier-details-and-it-ended-up-costing-thousands - [KS7] How scammers use technology and AI. Scamwatch (Australian Competition and Consumer Commission). Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
a5312102ac849c8f…
https://www.scamwatch.gov.au/stop-check-protect/help-to-spot-and-avoid-scams/how-scammers-use-technology-and-ai - [KS8] Recover from business email compromise (8 Sep 2026). Australian Signals Directorate, cyber.gov.au. Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
ec3d93b13ef375f6…
https://www.cyber.gov.au/guidance/recover-from-business-email-compromise - [KS9] Protecting against business email compromise. Australian Signals Directorate, cyber.gov.au. Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
6f0de95cdcce305b…
https://www.cyber.gov.au/business-government/protecting-devices-systems/hardening-systems-applications/email-hardening/protecting-against-business-email-compromise - [KS10] Learn about account compromise. Australian Signals Directorate, cyber.gov.au. Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
7b35d9b14725d7aa…
https://www.cyber.gov.au/guidance/learn-about-account-compromise - [KS11] Learn about phishing scams. Australian Signals Directorate, cyber.gov.au. Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
cd2a70740cbbda07…
https://www.cyber.gov.au/guidance/learn-about-phishing-scams - [KS13] Scattered Spider advisory. Australian Signals Directorate, cyber.gov.au (reproducing a joint advisory). Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
2e388db94d443aff…
https://www.cyber.gov.au/advisory/scattered-spider - [KS14] Criminals Use Generative Artificial Intelligence to Facilitate Financial Fraud (I-120324-PSA, 3 Dec 2024). FBI Internet Crime Complaint Center (IC3). Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
5f652fda93b8482a…
https://www.ic3.gov/PSA/2024/PSA241203 - [KS15] Senior US Officials Impersonated in Malicious Messaging Campaign (public service announcement, 15 May 2025). FBI Internet Crime Complaint Center (IC3). Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
d7af19215c731bc5…
https://www.ic3.gov/PSA/2025/PSA250515 - [KS16] 2025 IC3 Annual Report. FBI Internet Crime Complaint Center (IC3). Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
7d1fe453237654d2…
https://www.ic3.gov/AnnualReport/Reports/2025_IC3Report.pdf - [KS17] FBI Warns of Scammers Impersonating the IC3 (I-072026-PSA, 20 Jul 2026). FBI Internet Crime Complaint Center (IC3). Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
e352c731551538d4…
https://www.ic3.gov/PSA/2026/PSA260720 - [KS18] Senior US Officials Continue to be Impersonated in Malicious Messaging Campaign (I-121925-PSA, 19 Dec 2025). FBI Internet Crime Complaint Center (IC3). Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
2009970fa1c67fe0…
https://www.ic3.gov/PSA/2025/PSA251219 - [KS19] How To Avoid a Scam. US Federal Trade Commission, Consumer Advice. Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
eb66f787ba27f9cd…
https://consumer.ftc.gov/articles/how-avoid-scam - [KS21] Scammers use AI to enhance their family emergency schemes (March 2023). US Federal Trade Commission, Consumer Advice. Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
53ae7928777dcecd…
https://consumer.ftc.gov/consumer-alerts/2023/03/scammers-use-ai-enhance-their-family-emergency-schemes - [KS22] Fighting back against harmful voice cloning (April 2024). US Federal Trade Commission, Consumer Advice. Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
2a030317d1640a8f…
https://consumer.ftc.gov/consumer-alerts/2024/04/fighting-back-against-harmful-voice-cloning - [KS23] How To Avoid Imposter Scams. US Federal Trade Commission, Consumer Advice. Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
783f3c028eded810…
https://consumer.ftc.gov/features/how-avoid-imposter-scams - [KS24] Phishing attacks: defending your organisation. UK National Cyber Security Centre. Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
9ab741811dfdec48…
https://www.ncsc.gov.uk/guidance/phishing - [KS25] Phishing scams: how to spot and report them. UK National Cyber Security Centre. Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
d82fb6ea424f5759…
https://www.ncsc.gov.uk/guidance/suspicious-email-actions - [KS27] The near-term impact of AI on the cyber threat. UK National Cyber Security Centre (NCSC Assessment). Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
da8e2361bf216f78…
https://www.ncsc.gov.uk/report/impact-of-ai-on-cyber-threat - [KS28] Steal, deal and repeat: how cybercriminals trade and exploit your data (IOCTA 2025). Europol. Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
8feae25dde74a8f2…
https://www.europol.europa.eu/cms/sites/default/files/documents/Steal-deal-repeat-IOCTA_2025.pdf - [KS30] Facing reality? Law enforcement and the challenge of deepfakes. Europol Innovation Lab. Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
1e48071951f58c63…
https://www.europol.europa.eu/cms/sites/default/files/documents/Europol_Innovation_Lab_Facing_Reality_Law_Enforcement_And_The_Challenge_Of_Deepfakes.pdf - [KS31] FinCEN Alert FIN-2024-Alert004: Fraud Schemes Involving Deepfake Media Targeting Financial Institutions (13 Nov 2024). US Treasury, Financial Crimes Enforcement Network (FinCEN). Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
5e02f6647ee023ff…
https://www.fincen.gov/system/files/shared/FinCEN-Alert-DeepFakes-Alert508FINAL.pdf - [KS32] Implementing Phishing-Resistant MFA (fact sheet, October 2022). US Cybersecurity and Infrastructure Security Agency (CISA). Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
0f8fff1a8208b305…
https://www.cisa.gov/sites/default/files/publications/fact-sheet-implementing-phishing-resistant-mfa-508c.pdf - [KS33] Implementing Number Matching in MFA Applications (fact sheet, October 2022). US Cybersecurity and Infrastructure Security Agency (CISA). Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
0b752a0400d4ff03…
https://www.cisa.gov/sites/default/files/publications/fact-sheet-implement-number-matching-in-mfa-applications-508c.pdf - [KS34] Fraude del CEO: el engaño que puede vaciar la cuenta de tu pyme (page in Spanish). INCIBE (Instituto Nacional de Ciberseguridad de España). Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
c3977d5f89991274…
https://www.incibe.es/empresas/blog/fraude-del-ceo-el-engano-que-puede-vaciar-la-cuenta-de-tu-pyme - [KS35] Suplantación del CEO utilizando la técnica de inteligencia artificial deepvoice (page in Spanish). INCIBE, línea de ayuda en ciberseguridad: casos reales. Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
3ba736a024d2e3fe…
https://www.incibe.es/linea-de-ayuda-en-ciberseguridad/casos-reales/suplantacion-del-ceo-utilizando-la-tecnica-de-inteligencia-artificial-deepvoice - [KS36] Una empresa sufre una estafa millonaria al suplantar al CEO vía Teams (page in Spanish). INCIBE, línea de ayuda en ciberseguridad: casos reales. Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
1cbfb18fb417f1d4…
https://www.incibe.es/linea-de-ayuda-en-ciberseguridad/casos-reales/una-empresa-sufre-una-estafa-millonaria-al-suplantar-al-ceo-teams - [KS38] Deepfake (Explorador INCIBE) (page in Spanish). INCIBE. Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
93ca5da41381afc1…
https://www.incibe.es/exploradorincibe/deepfake - [KS39] ¿Qué es el voice hacking? (page in Spanish). INCIBE, blog para la ciudadanía. Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
4cd1c2d5e14e6fdb…
https://www.incibe.es/ciudadania/blog/que-es-el-voice-hacking - [KS40] Cómo evitar una estafa (page in Spanish). Comisión Federal de Comercio de Estados Unidos (FTC), Consumidor. Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
d9fc7ce2c9f324c5…
https://consumidor.ftc.gov/articulos/como-evitar-una-estafa - [KS42] Autoridad Nacional de Protección de Datos Personales brinda recomendaciones ante nueva modalidad de estafa por clonación de voz (page in Spanish). Ministerio de Justicia y Derechos Humanos del Perú, en gob.pe. Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
c92ce49edb198cf6…
https://www.gob.pe/institucion/minjus/noticias/805436-autoridad-nacional-de-proteccion-de-datos-personales-brinda-recomendaciones-ante-nueva-modalidad-de-estafa-por-clonacion-de-voz - [KS43] Una llamada de tu Banco, podría no serlo: spoofing telefónico (page in Spanish). Banco de la Nación del Perú, en gob.pe. Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
1cc4ae2cf8f2bb09…
https://www.gob.pe/institucion/bn/noticias/821482-una-llamada-de-tu-banco-podria-no-serlo-spoofing-telefonico-suplantacion-de-numero-telefonico - [KS44] ¡Cuidado con la suplantación de identidad! Recomendaciones para proteger tu información personal (page in Spanish). Ministerio de Justicia y Derechos Humanos del Perú, en gob.pe. Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
5e4176179ac7d182…
https://www.gob.pe/institucion/minjus/noticias/1163916-cuidado-con-la-suplantacion-de-identidad-minjusdh-te-brinda-recomendaciones-para-proteger-tu-informacion-personal - [KS45] Suplantación de identidad: orientación (page in Spanish). Ministerio Público Fiscalía de la Nación del Perú, en gob.pe. Checked on 2026-11-02. SHA-256 fingerprint of our stored copy:
b497fd983a29bf0f…
https://www.gob.pe/25712-suplantacion-de-identidad